Privacy Policy

At Your Times, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website or purchase our products.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit or use our website, we may collect information that you provide to us, including:

  • Full name

  • Phone number

  • Email address

  • Billing and shipping address

  • PIN code

  • Order and purchase details

  • Payment-related information

  • Information you provide when contacting customer support

We may also automatically collect certain technical information, such as your IP address, browser type, device information, pages visited, and website usage information.

2. How We Use Your Information

We may use your information to:

  • Process and fulfill your orders

  • Confirm and deliver your purchases

  • Process payments

  • Provide order updates and tracking information

  • Respond to customer service requests

  • Process returns, refunds, and replacements

  • Improve our website, products, and services

  • Prevent fraud and unauthorized activities

  • Send important information regarding your orders

  • Send promotional communications where permitted and where you have provided appropriate consent

3. Payment Information

Payments may be processed through third-party payment gateways.

Your Times does not intend to store your complete debit card, credit card, UPI, or banking credentials on its own servers. Payment information may be securely processed by authorized third-party payment providers according to their own privacy and security policies.

4. Cookies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

  • Remember your preferences

  • Keep items in your shopping cart

  • Understand how visitors use our website

  • Improve website performance

  • Provide relevant marketing or promotional content, where applicable

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

5. Sharing of Information

We may share necessary information with trusted third-party service providers when required to operate our business, including:

  • Payment processing providers

  • Courier and delivery partners

  • Website hosting and technology providers

  • Analytics and marketing service providers

  • Customer support providers

  • Government authorities or legal bodies when required by applicable law

We do not sell or rent your personal information to third parties for their own independent marketing purposes.

6. Order and Delivery Information

To successfully deliver your order, we may provide necessary information such as your name, phone number, address, and order details to our courier or logistics partners.

This information is used only for purposes related to processing and delivering your order.

7. Data Security

We take reasonable measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security of your information.

8. Third-Party Links

Our website may contain links to third-party websites, services, payment providers, social media platforms, or other external websites.

We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their respective privacy policies before providing personal information.

9. Children’s Privacy

Our website is not intended to knowingly collect personal information from children without appropriate authorization.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take reasonable steps to address the situation.

10. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing orders, providing customer support, maintaining business records, resolving disputes, preventing fraud, and complying with legal or regulatory obligations.

11. Your Rights

Depending on applicable law, you may have rights regarding your personal information, including the ability to:

  • Request access to certain personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of certain information, where legally permitted

  • Withdraw consent where processing is based on consent

  • Ask questions about how your information is being used

To make a privacy-related request, please contact us using the details below.

12. Marketing Communications

If you receive promotional emails, messages, or other marketing communications from us, you may request to stop receiving them by contacting us or using the available unsubscribe option, where provided.

Please note that you may still receive essential communications related to your orders, payments, deliveries, returns, or other transactions.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable legal requirements.

Any changes will be posted on this page with an updated Last Updated date.

We encourage you to review this page periodically.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

Your Times

📧 Email: info.yourtimes@gmail.com
📞 Phone: +91-99989-04100
📍 Address: Surat, Gujarat – 395005, India

We value your trust and are committed to handling your personal information responsibly.